Privacy Policy

Effective Date: 12/28/2025

InsiderLocalTV ("InsiderLocalTV," "we," "us," or "our") is a brand operated as a DBA of Flowpal LLC. We respect your privacy and are committed to protecting the personal information you share with us through our website, tools, communications, and services.

This Privacy Policy explains how we collect, use, store, share, and protect your information when you interact with our website and related services.

By accessing or using this website, you agree to the terms of this Privacy Policy. If you do not agree, please do not use this website.

1. Definitions

  • "Personal Information" means information that identifies or can reasonably be linked to an individual, such as name, email address, phone number, or business information.
  • "Non-Personal Information" means information that does not identify an individual, such as aggregated or anonymized usage data.
  • "You" or "User" means any visitor, user, or business owner accessing this website.
  • "Company" refers to Flowpal LLC, doing business as InsiderLocalTV.

2. Information We Collect

A. Personal Information You Provide

We may collect personal information that you voluntarily provide, including but not limited to:

  • Full name
  • Business name
  • Email address
  • Business phone number
  • Mobile phone number
  • Website URL
  • City and state
  • Information submitted through forms, bookings, downloads, assessments, or communications

We collect this information when you:

  • Request a Visibility Assessment
  • Download an eBook or resource
  • Schedule or request a call
  • Submit a contact form
  • Opt in to receive SMS or email communications

B. SMS Communications & Consent (IMPORTANT)

By providing your mobile phone number and checking an SMS consent checkbox on our website, you provide express written consent to receive text messages from InsiderLocalTV, a DBA of Flowpal LLC.

SMS messages may include:

  • Delivery of requested reports or resources
  • Appointment confirmations or reminders
  • Follow-up messages related to your inquiry or request

Message frequency varies. Message and data rates may apply.

You may opt out of SMS communications at any time by replying STOP.

For assistance, reply HELP.

Consent to receive SMS messages is not a condition of purchase or service.

SMS consent is collected directly through website forms and is recorded for compliance purposes.

We will not share your opt-in to an SMS campaign with any third party for purposes unrelated to providing you with the services of that campaign. We may share your Personal Data, including your SMS opt-in or consent status, with third parties that help us provide our messaging services, including but not limited to platform providers, phone companies, and any other vendors who assist us in the delivery of text messages.

All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

C. Non-Personal & Automatically Collected Information

When you visit our website, we may automatically collect non-personal information, including:

  • IP address
  • Browser type
  • Device type
  • Pages viewed
  • Time spent on pages
  • Referring URLs
  • General geographic location (city/state)

This information helps us understand how visitors use our website and improve performance.

3. Cookies, Tracking & Analytics Technologies

A. Cookies

We use cookies and similar technologies to:

  • Enable site functionality
  • Improve user experience
  • Remember preferences
  • Analyze website usage

Cookies are small text files stored on your device. They do not contain personal information and cannot run programs or deliver viruses.

You may disable cookies through your browser settings. Some features of the website may not function properly if cookies are disabled.

B. Analytics & Marketing Tools

We may use third-party tools, including but not limited to:

  • Google Analytics
  • Google Tag Manager
  • Meta (Facebook) Pixel
  • Other analytics or advertising technologies

These tools may use cookies, pixels, or similar technologies to collect non-personal information about how users interact with our website.

This data is used to:

  • Measure website performance
  • Improve content and usability
  • Understand marketing effectiveness
  • Support advertising and remarketing efforts

C. Third-Party Tracking

Third-party platforms may collect information directly through their own technologies. We do not control how these third parties use data, and their practices are governed by their respective privacy policies.

4. How We Use Your Information

We use personal information to:

  • Provide requested tools, reports, and resources
  • Communicate with you regarding your requests
  • Deliver SMS or email communications (with consent)
  • Schedule and conduct calls or planning sessions
  • Improve our services, tools, and website
  • Maintain records and internal analytics
  • Comply with legal obligations

We may combine information collected online with information provided through other channels.

We may also anonymize or de-identify information for internal analysis and business improvement. Once de-identified, it is treated as non-personal information.

5. How We Share Information

We do not sell personal information.

We may share information only:

  • With trusted service providers who perform services on our behalf (such as CRM, SMS, analytics, or hosting providers)
  • When required by law, court order, or legal process
  • To protect our rights, safety, or property, or that of others
  • In connection with a business transaction (merger, sale, acquisition, or reorganization)

All service providers are contractually required to use information only for authorized purposes and to maintain confidentiality.

6. Communications

We may communicate with you via:

  • Email
  • Phone
  • SMS (with express written consent)

You may unsubscribe from email communications using the link provided in each message or by contacting us directly.

We cannot guarantee that electronic communications will always be secure from unauthorized interception.

7. Data Security

We use commercially reasonable administrative, technical, and organizational safeguards to protect personal information from loss, misuse, unauthorized access, disclosure, alteration, or destruction.

However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

8. Links to Other Websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. You should review their privacy policies separately.

9. Public Content & Submissions

If you post information in public areas of the website (such as comments or public submissions), that information may become publicly visible. We are not responsible for how others use publicly disclosed information.

10. Your Rights & Choices

You may:

  • Request access to your personal information
  • Request correction or deletion of your information
  • Withdraw SMS consent at any time
  • Opt out of communications

To make a request, contact us at:

info@insiderlocaltv.com

11. Children's Privacy

Our website and services are intended for adults and business owners. We do not knowingly collect personal information from children under the age of 13. If you believe we have collected such information, please contact us immediately.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. Material changes may also be communicated on the website.

13. Contact Information

If you have questions about this Privacy Policy or our data practices, contact us at:

InsiderLocalTV

A DBA of Flowpal LLC

Email: info@insiderlocaltv.com

Our Commitment

InsiderLocalTV exists to provide clarity, insight, and transparency for local business owners. Respecting your privacy and using data responsibly are fundamental to how we operate.